Privacy Policy

How we collect, use, and protect your information

Last Updated: January 1, 2026

Straightline Builders, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Types of Data We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our website.

Information You Provide

  • Contact Information: Name, email address, phone number, and mailing address when you fill out forms, request quotes, or contact us
  • Project Information: Details about your construction project including project type, location, timeline, and specifications
  • Business Information: Company name, job title, and business-related details when applicable
  • Communication Records: Messages, emails, and other communications you send to us
  • Payment Information: Billing address and payment details for contracted services (processed securely through third-party payment processors)

Information Collected Automatically

  • Device Information: Browser type, operating system, device type, and screen resolution
  • Usage Data: Pages visited, time spent on pages, referring website, and click patterns
  • IP Address: Your Internet Protocol address and general location data
  • Cookies: Small data files stored on your device (see our Cookie Policy for details)

How We Use Your Data

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer service
  • To prepare and deliver construction project quotes and proposals
  • To execute contracts and manage construction projects
  • To communicate project updates, schedules, and important notices
  • To process payments and maintain financial records
  • To improve our website, services, and customer experience
  • To send relevant marketing communications (with your consent)
  • To comply with legal obligations and enforce our agreements
  • To protect against fraud and unauthorized activity

Who Has Access to Your Information

Access to your personal information is limited to employees, contractors, and service providers who need it to perform their job functions. We maintain appropriate access controls and security measures to protect your data.

Third-Party Sharing

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with vendors who perform services on our behalf, such as email delivery, form processing, payment processing, and website hosting
  • Project Partners: For active construction projects, we may share relevant information with subcontractors, suppliers, architects, engineers, and other project partners
  • Legal Requirements: We may disclose information when required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
  • With Your Consent: We may share information with third parties when you provide explicit consent

We do not sell your personal information to third parties for marketing purposes.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:

  • Active project records: Duration of the project plus applicable warranty periods
  • Financial records: As required by tax and accounting regulations
  • Marketing data: Until you opt out or your consent is withdrawn
  • Website analytics: Typically 26 months

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you
  • Correction: You may request that we correct inaccurate or incomplete information
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements
  • Opt-Out: You may opt out of marketing communications at any time
  • Data Portability: You may request your data in a portable format
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Straightline Builders, Inc.
1254 W UNIVERSITY AVE
Flagstaff, AZ 86001
Phone: +1 (925) 489-4550
Email: [email protected]